How do I install Automwise Content from Shopify?
Open the Automwise Content listing, select Install, approve the requested content permissions, and follow the one-time sign-in link. Your products begin syncing automatically after authorization.
Merchant support
How can we help?
Setup guidance and answers for Automwise Content and its Shopify integration.
Email supportWe respond within one business day
FAQ
Common questions
What Shopify data does the app access?
The app accesses product content, product metafields, locales, inventory availability, and blog content. It does not request customer, order, payment, or checkout data.
How does Shopify billing work?
Choose a plan after installation and approve the recurring charge in Shopify. The subscription is billed every 30 days in USD through your Shopify invoice. You can change plans without reinstalling.
Can I review AI-generated content before publishing?
Yes. Every generated product description, meta title, meta description, and article remains editable until you explicitly publish it.
Can I undo a product content update?
Yes. Automwise records a rollback point before publishing product content, so you can restore the previous version.
Why is a product marked as outdated?
A product is marked outdated when its Shopify content changes after the last Automwise publish. This prevents silent overwrites and lets you review the latest store version first.
How long does the first product sync take?
Small catalogs normally appear within a few minutes. Large catalogs are imported in the background and can take longer depending on Shopify API capacity.
What happens when I uninstall the app?
Access is revoked immediately. When Shopify sends its mandatory shop deletion request, Automwise deletes synced Shopify products and scrubs the stored Shopify credentials.
How do I request access to or deletion of my data?
Email contact@automwise.com from your account email. We respond to privacy requests within 30 days. Shopify customer privacy webhooks are also supported, although the app stores no Shopify customer data.
Which browsers and devices are supported?
Use a current version of Chrome, Edge, Firefox, or Safari. The core installation, product, editing, publishing, and billing workflows are responsive on desktop and mobile browsers.
Still need help?
Email contact@automwise.com with your shop domain, the page where the issue occurred, and a short description. Do not send passwords or Shopify access tokens.